A viewer lifts the cover on a painting

Tate publishes most of its information on this website. Where this is not possible, we explain where you can find further information (in Tate’s Reading Rooms, for example) or who you can contact. Key sections include:

And also those on learning, research (including our public records) members, publishing, events and hospitality and supporting Tate. Our online FAQs and press releases may answer your questions; you may also contact us or our press office.

Freedom of Information Act

The Freedom of Information (FOI) Act 2000 established a general right of access to all types of information held by public authorities, extending the individual’s right to access information about him or herself established by the Data Protection Act 1998. It also sets out a series of exemptions. 

The Act came into force in January 2005. It enables anyone to make a request for information in writing. In response to a freedom of information request the public authority must:

  1. Tell the requestor whether or not it holds the information requested and if so, communicate that information unless one of the exemptions under the act is applicable.
  2.  If an exemption does apply, the public authority must state exactly which exemption it is applying to withhold information and explain clearly, and with reference to the information, why that particular exemption is relevant.
  3. Where a public interest test is also part of the exemption, the public authority must explain how it has been applied.
  4. The public authority must respond within 20 working days of receiving the request, or within 20 working days of receiving the information it needs to identify the information requested.

Further information about the Freedom of Information Act 2000 can be found on the Information Commissioners’ Office.

Making an information request

Requests for information not found online or through the Tate Library and Archive should be as specific as possible so that Tate staff can answer them in the most efficient and thorough way.

Requests not described above are likely to fall within the bounds of freedom of information. Requests should be made in writing or by email to:

Freedom of Information
Director’s Office
London SW1P 4RG

Email: foi@tate.org.uk

In general, a response will be given within 20 working days of receiving the request. If Tate is unable to provide you with the information that you seek, a response setting out why the information is not available will be provided.

We do not currently charge for responding to information requests. However, Tate reserves the right to levy a charge to cover the costs of processing the request, photocopying and postage.

Not all information that a public authority holds is disclosable under the Freedom of Information Act. A number of exemptions may apply, which Tate has to consider when assessing what information can be provided.

Data Protection

Under the Data Protection Act 1998 individuals are entitled to find out what personal information is being held about them.  If you would like to request a copy of the personal information that we hold about you, please contact Tate at foi@tate.org.uk.

Further information about the Data Protection Act 1998 can be found on the Information Commissioner’s website

Complaints procedure

If you are not satisfied with Tate’s response to a request for information you may initially seek an internal review or appeal of the response provided. You may do this in writing or by email to:

Freedom of Information
Director’s Office
London SW1P 4RG

Email: foi@tate.org.uk

The review will be carried out by an independent panel comprising Tate Trustees. If you remain dissatisfied with Tate’s response following this internal review, you may seek an independent review from the Information Commissioner.

The Information Commissioner’s details are as follows:

The Information Commissioner
Wycliffe House
Water Lane
Cheshire SK9 5AF

Phone: 01625 545 700
Fax: 01625 524 510  
Email: casework@ico.org.uk