On this page you’ll find the answers to some of the most commonly asked questions about Tate membership.
We’ve grouped questions under the following headings. Click on a link to jump to the relevant section:
Your membership card
Joining and renewing your membership (including gift membership)
Exhibitions, private views and events
Refunding exhibition tickets towards membership
Accessing your account
Claiming your online shop discount
If you can’t find the answer to your question on this page, please contact Tate Members
Call +44 (0)20 7887 8888 (select option 1) 09.45–18.00 daily
How many guests can I bring in with me?
You can take in as many guests as your membership type allows and all Members can bring up to six family children with them.
- ‘Member’ admits one person
- ‘Plus guest’ admits two people
- ‘Plus guest plus extra card’ admits four people
If you need to check your membership type, simply log in to your account to find out.
How many children can I take into exhibitions and Members Rooms?
Members can take up to six family children free into exhibitions and Members Rooms.
Why should I become a Tate Liverpool or Tate St Ives Member?
The Tate Liverpool and Tate St Ives card costs an additional £5 and offers a range of additional benefits to your Tate membership including access for yourself and three friends into all Liverpool or St Ives exhibitions.
By buying this membership bolt-on you are supporting the arts by helping to fund community, family and research programmes as well as exhibitions and acquisitions.
What are the benefits of Extra card membership?
Extra card membership is ideal for families – receive two cards, each admitting two adults and up to six family children to exhibitions and Members Rooms.
The second cardholder can visit Tate independently but you’ll need to share your issues of Tate Etc. magazine, listings guides and e-bulletins.
You’ll also need to share your Member online login details if the second cardholder wishes to book tickets for talks and discussions online.
Please note: second cardholders are not permitted to vote at the Tate Members Annual General Meeting.
I’ve lost my membership card. What should I do?
Drop by a Membership desk in any Tate gallery and a new card will be issued on the spot, at no extra charge.
Alternatively email firstname.lastname@example.org or call +44 (0)20 7887 8888 (09.45–18.00 daily).
Your old card will be cancelled to protect against misuse.
Can I use my Tate Liverpool / St Ives card in London?
All Members can use their membership card to attend exhibitions at all four galleries for free. However, the Liverpool and St Ives bolt-on cards allow you to take up to three guests to exhibitions and attend Private Views, only at Liverpool or St Ives.
To attend the private views at the London galleries you will need a London Private View bolt-on.
Can I lend my membership card to someone else?
Members provide vital financial support to Tate so we ask that you please don’t lend your card to non-Members.
If you need the flexibility of a spare card, you can upgrade to Plus Extra Card membership and get two membership cards – each admitting two people.
Or, if you know someone who would enjoy the benefits of membership, why not give a gift membership?
How do I renew my membership?
There are several ways to renew your membership (if you pay by Direct Debit, your membership will renew automatically):
- Renew online via your Members account and click on the ‘Renew’ button. If your membership has expired within the last three months you can still renew online.
- Download the renewal form [PDF, 304 Kb] and return it to the Freepost address.
- Call +44 (0)20 7887 8888 (09.45–18.00 daily).
- Renew in the gallery at any Members desk (Tate Modern, Tate Britain or Tate St Ives), or at the Information desk (Tate Liverpool).
How do I renew my gift membership?
Unfortunately it’s not currently possible to renew gift memberships online. You can either:
- Download the gift renewal form [PDF, 311 Kb] and return it to the Freepost address, or
- Call +44 (0)20 7887 8888 (09.45–18.00 daily).
Can I arrange for a gift membership to be sent to me, the donor?
For Christmas gift memberships
If you’re purchasing a gift membership for Christmas, you can have it delivered to you (the donor) or have it delivered to the recipient. Simply tick the box titled ‘This is a Christmas gift’ and select the relevant delivery option.
For regular gift memberships
Regular gift memberships purchased online are sent straight to the recipient. Exceptions are sometimes possible for gifts purchased over the phone, so do ask. Call +44 (0)20 7887 8888 (09.45–18.00, daily).
If you buy a gift membership in the gallery you can take the gift pack away with you on the spot.
I have a joint bank account. Can I join, buy a gift membership or renew a membership online by Direct Debit?
Unfortunately, no (due to bank restrictions). It’s also not possible to renew joint memberships over the phone.
Joint account holders can download the relevant form below, print it off, sign it and return it by Freepost:
Do I need to book exhibition tickets?
No. Tate Members can visit all Tate exhibitions for free. There’s no need to arrange tickets in advance, simply show your membership card at the exhibition entrance for free entry.
Do I need to book tickets for Tate events, talks and discussions?
Yes, unless otherwise stated.
You’ll need to register an email address if you wish to book online. Log in and enter your email address.
If you take your ticket to any membership desk before visiting the exhibition, we can refund the value of your ticket towards Tate membership. Membership can be purchased online or at the Members Desk. Refunds are available for unused tickets to current or future exhibitions only, up to 30 days after the date on the ticket. To qualify for a refund, tickets must be received by Tate within 30 days of purchasing membership. If you sign up to membership by direct debit you will receive fifteen months for the price of twelve – this offer is only available in your first year of membership, and only when you sign up by direct debit.
How many private views can I attend? Is there a choice of dates?
If you have London Private View membership you can attend previews or evening viewings of selected ‘must-see’ exhibitions at Tate Modern and Tate Britain.
Your invitations will arrive three weeks before the exhibition opens.
There’s no need to RSVP to private view events – simply bring your invitation and membership card on the date that suits.
To upgrade to the London Private View Pass, call +44 (0)20 7887 8888 (lines open daily 09.45–18.00).
Your Members account is the gateway to your membership.
To log in to your account you will need your membership number (found on the reverse of your card) or the email address you registered with us. You will also need a Tate Members password.
Your password will either be:
- The one you created (if you joined online or book tickets online), or
- The default, which is your membership number (on the reverse of your card) and the first four characters of your postcode. For example, the password for Ms Smith with membership number 12345678 and postcode AB1C 2DE is: 12345678AB1C
If you haven’t registered an email address, you can do so by emailing email@example.com
If you’ve forgotten your password email firstname.lastname@example.org for instructions on how to change it.
Online Shop discount
Members can now use their 10% discount* at Tate online shop simply by logging in.
If you already have an online shop account using the same email address you registered for your membership with, you should start to see the discount appear every time you add something to your basket. If you have never shopped on the online shop, we have created an account for you using the email address you registered for Membership with and your Membership number and the first four digits of your postcode as your password. E.g. 2012345678SE27
When you first log in you can go and reset your password under ‘My Account → Account Details’.
(To claim your 10% shop discount in gallery, simply show your membership card at the checkout)
*Please note that your discount will not work on sale or clearance items.