Tate Members FAQs

If you can’t find the answer to your question on this page, please contact Tate Members

Email members@tate.org.uk.

Visiting the galleries

Membership Benefits

General Membership Queries

Renewing Your Membership

Gift Membership

Joint Bank Account

Payment by Direct Debit

If you pay by Annual Direct Debit your membership will automatically renew, unless you let us know you’d like to cancel. We’ll write to you at least ten days before payment is taken.

If you pay by Monthly Direct Debit, you are agreeing to a schedule of twelve monthly payments to cover a year of membership.

If you fail to pay any instalment due within the specified time period, we will contact you and agree to take payment at the next available date.

If you fail to pay the instalment due for your Membership Fee or cancel your direct debit part way through the Membership period you will be required to pay all instalments due for the remainder of your Membership Period.

Failure to make payment will result in the Membership being cancelled.

Private Views and Events

How Do I refund my exhibition ticket towards membership?

If you take your ticket to any membership desk before visiting the exhibition, we can refund the value of your ticket towards Tate membership. Refunds are available for unused tickets to current or future exhibitions only, up to 30 days after the date on the ticket. To qualify for a refund, tickets must be received by Tate within 30 days of purchasing membership.

Online Shop Discount

Members can use their 10% discount* at Tate’s online shop simply by logging in.

See above for instructions on how to reset your password. To claim your 10% shop discount in gallery, just show your membership card at the checkout.

*Courtesy of Tate Commerce, please note that your discount may not work on sale or clearance item

Cancelling Your Membership