Your safe visit
Book a timed ticket in advance
Timed tickets are required to enter our galleries for both the free collections and paid exhibitions.
All visitors, including Members, Patrons, Supporters and Corporate Partners, need to book online in advance.
Follow the one-way routes
One-way routes and safe distancing guidelines are in place throughout the galleries.
Prepare for a bit more walking than usual. You can find access information on each gallery page
Pay with card
We only accept card or contactless payments in the gallery to minimise touchpoints.
There are also protective screens in place at all desks.
Extra safety measures
All visitors are required to wear face coverings in our galleries, apart from those who are exempt.
Hand sanitiser is available in key areas, along with increased cleaning regimes in toilets and other high use areas.
Please only visit with people from your household or support bubble (maximum group size six).
- Routes will include the option to visit one of our shops. Face coverings are mandatory in the shops
- There will be an opportunity to buy food and drink
Toilets remain open with increased cleaning regimes
All cloakrooms and lockers are currently closed and so please avoid bringing bulky coats or bags
Items larger than cabin bag size (55cm x 40cm x 22cm) are not permitted in the galleries. This includes scooters, skateboards and folding bikes
For more information on facilities, take a look at the accessibility section on the gallery page you are visiting.
Help us keep you safe
When you visit, please keep your distance from others and follow the one-way route you have booked. Act on any guidance our team may give you and use the hand sanitiser provided along with washing your hands regularly. Please only visit with people from your household or support bubble (maximum group size six). All visitors are required to wear face coverings in our galleries, apart from those who are exempt. Not all exemptions are visible so please be understanding of others.
Most importantly if you are feeling unwell please stay at home.
For more information on the changes we've made to keep everyone safe, take a look through our FAQs.
We have been awarded "we're good to go" status for our safety measures.