Your safe visit

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Book a timed ticket in advance

Timed tickets are required to enter our galleries for both the free collections and paid exhibitions.

All visitors, including Members, Patrons, Supporters and Corporate Partners, need to book online in advance.

Book your visit

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Follow the one-way routes

One-way routes and safe distancing guidelines are in place throughout the galleries.

Prepare for a bit more walking than usual. Access information for each gallery will be published mid-July.

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Pay with card

We only accept card or contactless payments in the gallery to minimise touchpoints.

There are also protective screens in place at all desks.

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Extra safety measures

We recommend visitors wear a face covering in the galleries and this is mandatory in shops, which many routes pass through.

Hand sanitiser is available in key areas, along with increased cleaning regimes in toilets and other high use areas.


  • Routes will include the option to visit one of our shops. Face coverings are mandatory in the shops
  • There will be an opportunity to buy food and drink
  • Toilets remain open with increased cleaning regimes

  • All cloakrooms and lockers are currently closed and so please avoid bringing bulky coats or bags

For more information on facilities, take a look at the accessibility section on the gallery page you are visiting.

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© Rikard Österlund

Plan your visit further

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Help us keep you safe

When you visit, please keep your distance from others and follow the one-way route you have booked. Act on any guidance our team may give you and use the hand sanitiser provided along with washing your hands regularly. We recommend you wear a face covering to protect you and those around you. Most importantly if you are feeling unwell please stay at home.

For more information on the changes we've made to keep everyone safe, take a look through our FAQs.

We have been awarded "we're good to go" status for our safety measures.

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